Frequently Asked Questions
  1. What is house-hunting.com?
  2. How do I create a web page?
  3. What can I do in terms of managing my page?
  4. How do I update my info?
  5. How do I add my personal photo or company photo?
  6. How do I add my company logo?
  7. How do I change my password or user name?
  8. How do I retrieve my password?
  9. How do I delete my entire page?
  10. How do I submit listings?
  11. How do I delete a listing?
  12. How do I update a listing?
  13. How do I add or delete photos for a listing?
  14. How do I add my company's associates to my broker page?
  15. How do I create more sub-pages?
  16. How do I create a Link Page?
  17. How do I use the "Schedule Email Alerts" service?
  18. How do I select favorite cities for my name to appear?
  19. How do I become a Premium Member?

What is house-hunting.com?
House-hunting.com is a web site where real estate agents and brokers can easily create and manage their web pages and listings. The agents and listings are then listed according to cities and states for home buyers to browse. House-hunting.com was started in 1997 by Climaton Research Co. located in Herndon, Virginia.

How do I create a web page?
From our main page
http://www.house-hunting.com, click on "create a free agent page" if you are an agent and wants to create a free web page for yourself, or click on "create a broker page" if you represent a brokerage company and want to create a web page for your company. Fill out the information and click on Submit. Your page will be created instantly.

What can I do in terms of managing my page?
After your page is created, you can

How do I update my info?
To update your personal info such as email address, company name, log into your account from the main page and click on "Update Your Main Web Page".

How do I add my personal photo or company photo?
To add your personal photo to your personal agent page, log in to your account and click on "Submit Your Personal Photo". To add your company photo to your company page, click on "Submit Your Company Photo".

How do I add my company logo?
To add your company logo, log in to your account and click on "Submit Your Company Logo".

How do I change my password or user name?
To change your password or user name, log in to your account and click on "Change Password" or "Change User Name". Please note that since user name is part of your page's web address, the address of your web page will change if you change your user name.

How do I retrieve my password?
If you have forgotten your password, click on "Forget User Name or Password?" on the main page, enter your user name and your password will be emailed to the email address on your web page. If you for get your user name, navigate to the page of the city where your company is located, and find your name and click on it. This leads to your web page where you can find the web address of your page. You user name is the last part of your page's address. For example in http://www.house-hunting.com/jnsmith, the last part "jnsmith" is a user name.

How do I delete my entire page?
If you no longer need your page, you can delete it entirely. Log into your account and click on "Delete Your Entire Web Page". All data under your user name will be deleted.

How do I submit listings?
Log into your account, scroll to the "Manage Your Listings" section, and click on "submit a residential listing" or "submit a commercial listing".

How do I delete a listing?
Log into your account, scroll to the "Manage Your Listings" section, and click on "delete a listing". A window will appear that allows you to select those listings you want to delete.

How do I update a listing?
To update the info of a listing, log into your account, scroll to the "Manage Your Listings" section, and identify the listing you want to update, and click on "update".

How do I add or delete photos for a listing?
To add photos for a listing, log into your account, scroll to the "Manage Your Listings" section, and identify the listing you want to add or delete photos for, and click on "add photo" - a window will appear where you can browse for the photo then upload it. You should use a photo editor to resize the photo to an appropriate dimension and keep the file size small enough. To delete photos, click on "delete photo" - a window will appear where you can select the photos to delete.

How do I add the info of my company's associates to my broker page?
If you have a broker page, you can add the info of each of your asscociates to your page - a sub-page called "Associates" will contain your associates info. To do so, log into your account and scroll to the "Manage Associate Info" section, and click on "add a new associate". To update the info or to add/delete a photo for an associate, identify the associate and click on "update", "add photo", or "delete photo".

How do I create more sub-pages?
Your web page contain a few pages when it is created, such as "about", "Listings", "Calculator", "Contact". You can add unlimited number of sub-pages, such as "Testimonial", "My Town", etc. To do so, log into your account and navigate to the "Manage Your Sub-Pages" section, and click on "add" to add a new sub-page, or "update" or "delete" to update/delete an existing sub-page.

How do I create a Link Page?
To submit your favorite links so they appear on the "Link" sub-page, log into your account and navigate to the "Manage Your Links" section, and click on "add" to add a new link, or "delete" to delete an existing link.

How do I use the "Schedule Email Alerts" service?
You can schedule an email to be sent to yourself or another email address at a future time to remind you of an important event. For example, one of your important client's birthday is two months away and you don't want to forget about it. You can schedule an email to be sent to yourself a few days before that birthday. To do so, log into your account, and navigate to the "Schedule Email Alerts" section, and click on "add" to schedule a new aler mail - enter the subject, the content, and time to be sent. Click on "delete" to delete an realdy-scheculed email if you no longer need it.

How do I select favorite cities for my name to appear?
Premium members can select up to 10 cities where their names will be listed. To select these cities, log into your account and navigate to the "Select Favorite Cities" section, then click on "select/update".

How do I become a Premium Member?
To become a Premium Member, use our secure online order form sign up. Log into your account and click on the link to the form.